How to optimise customer relations with a call centre?
Over time, the call centre has become an increasingly important tool for the performance of organisations. But with the development of digital technology, the call centre is changing...
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Everyone has seen special numbers on their phone screen, or called them at least once in their life. But between the 08s, the 01s, and the 4-digit numbers, it can be difficult to find your way around.
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Did you know that 8 out of 10 people watch television every day? Moreover, screen time has increased considerably since the health crisis (1h12 extra per day of exposure during the first containment).
About idelio
As a true operator and expert in customer relations, idelio designs B2B telecom solutions to optimise your media campaigns and generate more leads.
For several years now, customer relations have been evolving. So have the demands of customers.
The answer? Reinventing customer relations and opting for an omnichannel strategy
Short numbers, special numbers and a real contact centre, idelio helps you to facilitate your interactions with your customers and develop your customer relations.
Tailored solutions to reduce your acquisition costs.
idelio is also your IP Telephony solutions, Call Center and customised offers to meet your customer relationship needs.