Improve your customer relations and your performance

A better customer experience thanks to our telecom solutions for Enterprise

Simplify your interactions

Simplify your interactions and offer your customers a better experience with our telecom solutions for Enterprise.

Telecom solutions for business

Provide a better experience for your customers and generate more leads in your campaigns

One operator for all your numbers

Simplify your customer interactions with numbers tailored to your needs

The first operator to offer companies a short number with voice recognition in 2003, idelio also specialises in setting upspecial numbers: short numbers (dedicated or shared), premium rate numbers or freephone numbers . Choose the number adapted to your needs.

Découvrir quel numéro choisir <<

idelio, the short number expert


Opt for a 4-digit number, an easy-to-remember number for a better experience for you and your customers.

number 08


Choose intelligent numbers to manage your customer relations efficiently: reception, after-sales service, assistance, complaints, etc.

Idélio, the toll-free number expert

NO. EN 09

Choose a national, toll-free number and give your company a national dimension (at the rate of a local call).

Simplify the management of your multi-site business telephony


Does your company have several premises? Unify your communications with IP Telephony.

telephone equipment


Thanks to IVR (Interactive Voice Response), filter your incoming calls and offer a better experience to your customers.

Centrex, a 100% hosted IP telephony solution


Take advantage of all the features of VoIP telephony with the Centrex offer: telephony hosted in the cloud.


Expand your business with IP Telephony

IP telephony solutions for all your exchanges

Discover our fixed IP telephony offers for companies, adapted to your needs. Unlimited calls for better communication with your customers and employees.

A contact centre to manage all your interactions

An omnichannel solution for your customer relations

The idelio Contact Centre solution allows you to manage all your interactions in a unified way, for a better customer experience.

All your procurement channels accessible from a single platform dedicated to the management and optimisation of your customer interactions.

A call centre to optimise your inbound calls


With our call centre based in France, don't lose any call or customer. Manage all your incoming calls efficiently with idelio

idélio, the outgoing call expert for your telemarketing and loyalty campaigns


For your telemarketing campaigns, loyalty campaigns, B2B appointment setting, surveys, debt collection...

Reach your audience with an SMS campaign


To reach your audience on mobile, send SMS campaigns to promote your company, products or services.


Give your customers a better experience with our telecom solutions

They trust us

Find out how our customers have developed their customer relations thanks to our telecom solutions

Colas & You, Véronique Mouquand

We chose idelio's integrated CRM for our 120 agencies, for its ease of use, the follow-up of prospects by acquisition channel (web, call, callback), the mapping and planning of appointments, and above all the capacity to carry out customisation in a very short time for the personalisation of interfaces.


Vivre Naturel, Mrs Roudaut

Our customers often need information and advice by telephone. For the implementation of this specific service, we chose idelio because of the seriousness and professionalism of this company.


SpotLoc, Pierre Peyrard

To ensure the launch of our SMS taxi booking service, we chose the operator idelio. They brought us their technological expertise, support and advice throughout the project.


Ready to develop your customer relations?

Or would you like to know more about our telecom solutions?


Our latest news

call centre

How to optimise customer relations with a call centre?

Over time, the call centre has become an increasingly important tool for the performance of organisations. But with the development of digital technology, the call centre is changing...

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Special numbers: Which number to choose?

Everyone has seen special numbers on their phone screen, or called them at least once in their life. But between the 08s, the 01s, and the 4-digit numbers, it can be difficult to find your way around.

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Understanding and measuring the effectiveness of your TV campaigns

Did you know that 8 out of 10 people watch television every day? Moreover, screen time has increased considerably since the health crisis (1h12 extra per day of exposure during the first containment).

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