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Improve your customer relations and your performance

A better customer experience thanks to our telecom solutions for Enterprise

Simplify your interactions

Simplify your interactions and offer your customers a better experience with our telecom solutions for Enterprise.

Telecom solutions for business

Provide a better experience for your customers and generate more leads in your campaigns

One operator for all your numbers

Simplify your customer interactions with numbers tailored to your needs

The first operator to offer companies a short number with voice recognition in 2003, idelio also specialises in setting upspecial numbers: short numbers (dedicated or shared), premium rate numbers or freephone numbers . Choose the number adapted to your needs.

Découvrir quel numéro choisir <<

idelio, the short number expert

SHORT NO.

Opt for a 4-digit number, an easy-to-remember number for a better experience for you and your customers.

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number 08

CUSTOMER SERVICE NUMBER

Choose intelligent numbers to manage your customer relations efficiently: reception, after-sales service, assistance, complaints, etc.

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Idélio, the toll-free number expert

NO. EN 09

Choose a national, toll-free number and give your company a national dimension (at the rate of a local call).

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Simplify the management of your multi-site business telephony

MULTI-SITES

Does your company have several premises? Unify your communications with IP Telephony.

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telephone equipment

IVR

Thanks to IVR (Interactive Voice Response), filter your incoming calls and offer a better experience to your customers.

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Centrex, a 100% hosted IP telephony solution

CENTREX

Take advantage of all the features of VoIP telephony with the Centrex offer: telephony hosted in the cloud.

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Expand your business with IP Telephony

IP telephony solutions for all your exchanges

Discover our fixed IP telephony offers for companies, adapted to your needs. Unlimited calls for better communication with your customers and employees.

A contact centre to manage all your interactions

An omnichannel solution for your customer relations

The idelio Contact Centre solution allows you to manage all your interactions in a unified way, for a better customer experience.

All your procurement channels accessible from a single platform dedicated to the management and optimisation of your customer interactions.

A call centre to optimise your inbound calls

INBOUND CALLS

With our call centre based in France, don't lose any call or customer. Manage all your incoming calls efficiently with idelio

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idélio, the outgoing call expert for your telemarketing and loyalty campaigns

OUTGOING CALLS

For your telemarketing campaigns, loyalty campaigns, B2B appointment setting, surveys, debt collection...

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Reach your audience with an SMS campaign

SMS CAMPAIGN

To reach your audience on mobile, send SMS campaigns to promote your company, products or services.

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Give your customers a better experience with our telecom solutions

They trust us

Find out how our customers have developed their customer relations thanks to our telecom solutions

Colas & You, Véronique Mouquand

We chose idelio's integrated CRM for our 120 agencies, for its ease of use, the follow-up of prospects by acquisition channel (web, call, callback), the mapping and planning of appointments, and above all the capacity to carry out customisation in a very short time for the personalisation of interfaces.

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Vivre Naturel, Mrs Roudaut

Our customers often need information and advice by telephone. For the implementation of this specific service, we chose idelio because of the seriousness and professionalism of this company.

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SpotLoc, Pierre Peyrard

To ensure the launch of our SMS taxi booking service, we chose the operator idelio. They brought us their technological expertise, support and advice throughout the project.

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Ready to develop your customer relations?

Or would you like to know more about our telecom solutions?

 

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