Use one single number or short number for all your branches is finally possible with our Geolocation service.
For any call from a landline, your customer can be redirected directly to the branch nearest to him/her.
If your customer calls from a mobile phone, a box (freebox, neufbox, livebox...), they simply enter their postcode and are directed to the corresponding branch.
Only the telephone number of the agency concerned is required. You also have the possibility to simply manage several agencies in the same city or district. The average implementation time is 2 to 4 weeks depending on the complexity of the routing.
With your Extranet access, you can analyse calls by Agency: received calls, lost calls call duration, waiting time, etc... but also at national level
Easy to remember, the short code is a 4 or 6 digit telephone number. For your customer relations and media campaigns.
Create your own VAS number, with free or paid tariffs. Special numbers adapted to your needs: toll-free, unmarked or premium rate numbers.
Reduce your abandonment rate by 60% and increase your conversion rate by 57% with automatic callback buttons!