Is it possible to change the numbers that are to receive calls?
You will have access to a back-office that will offer you the possibility to consult the details of the reminders with an off-hook, yes and no status.
You will have access to a back-office that will offer you the possibility to consult the details of the reminders with an off-hook, yes and no status.
- if it is an overflow call: we offer redirection to another number in static. - if it is a multiple routing to several numbers (depending on time and geographical area): we propose this option in addition to the native offer.
At idelio, we offer 2 options: - we call the client and when the call is answered, the client is put in touch with the right contact person - we call the contacted contact person and when the call is answered, the contact person is put in touch with the client (depending on his availability)
The Interactive Voice Server is an automated service for managing and filtering incoming calls, using: keypad buttons (DTMF), and/or voice recognition, and/or location of the caller.