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FAQ Category : VAS numbers

Can a VAS number be used abroad?

18 May 2022

No. Although a few cases are possible with the prefix +33, we advise against using a VAS number abroad. Indeed, a company cannot communicate on a number that cannot be accessed in most cases.

Is there a charge for the short code?

18 May 2022

Depending on your objectives, there are different pricing schemes for short codes. It is up to the company to choose the desired pricing (for dedicated short numbers only). The 36 20 short number is at the price of a local call, for the caller. This is the lowest rate, exactly the same as calling your neighbour on his fixed line. ...
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Why choose a short code?

18 May 2022

The short code is a 4-digit VAS number (or 6 digits for directories). Easy to remember, the short code allows your customers to access your services directly. You can opt for a dedicated number for your services (after-sales service, customer service, reception number) or the shared number 36 20 for your media campaigns.

What is the reversionary period?

28 April 2022

We will pay you 50% at 15 days (within a limit of an amount depending on the company) and the balance at 45 days.

What is an 09 number?

28 April 2022

The 09 number is a virtual number. It is a non-geographic, non-surcharged number that complements your main telephone solution as an additional number.

Which number to choose?

28 April 2022

Choose your telephone number according to your business needs. You need to consider the nature of your services and the pricing you require. More information on VAS numbers on our dedicated page

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