The cost of a virtual number depends on 2 parameters: the number ordered and the ease of memorizing the number. For a single number, our rates vary from €10 to €25 excluding VAT for numbers that are very easy to remember.
From your idelio back office, you can obtain a virtual number in 5 minutes. Our teams can also assist you in setting up your virtual number within 24 to 48 hours maximum.
A geographic number is a telephone number with a code. These are numbers beginning with 01, 02, 03, 04 or 05. A geographic number strengthens the local presence of your company and promotes proximity.
The 09 number is a virtual number. It is a non-geographic, non-surcharged number that complements your main telephone solution as an additional number. Used via IP telephony, the 09 number or virtual number is not attached to a physical line. It is billed at the price of a local call.
No. Although a few cases are possible with the prefix +33, we advise against using a VAS number abroad. Indeed, a company cannot communicate on a number that cannot be accessed in most cases.
Yes, just ask your new idelio operator 🙂
The average regulatory implementation time for a short code is 10 weeks (or 2.5 months).
Depending on your objectives, there are different pricing schemes for short codes. It is up to the company to choose the desired pricing (for dedicated short numbers only). The 36 20 short number is at the price of a local call, for the caller. This is the lowest rate, exactly the same as calling your neighbour on his fixed line. ...
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The short code is a 4-digit VAS number (or 6 digits for directories). Easy to remember, the short code allows your customers to access your services directly. You can opt for a dedicated number for your services (after-sales service, customer service, reception number) or the shared number 36 20 for your media campaigns.
Our contact centre can handle your inbound calls and/or outbound campaigns, website forms, emails and chat. For SMEs or large accounts, as well as for very small businesses. Our experts are trained to guarantee you quality and professionalism in all of our services.
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